“Your service technician, Jason Lee, installed a Rinnai tankless water heater and Easy Water 2000 system at our home on 3-30-09. We want you to know what an outstanding job Jason and his crew did for us! Our old water heater died on Saturday, 3-28-09. We spoke with Jason on the phone that day after calling your emergency service. Jason was not able to come out to our home that day, but he took the time to discuss our needs and explain the Rinnai system to us. He also directed us to the Rinnai web site to further research this option.

When Jason came out to our home on 3-30-09, he again took the time to explain the Rinnai options as well as the Easy Water 2000 system and benefits. Once we made our decision, Jason assembled his crew and immediately got to work. The entire crew was courteous and efficient. Most impressive was Jason's willingness to miss an evening class that he is taking to finish our job! Having been without hot water for two days, this gesture of dedication was greatly appreciated by our family!

We are extremely happy with the products that Jason recommended and installed and the experience with Metzler's Mr. Plumber was exceptional at all levels. We will be happy to recommend your service to all our friends and neighbors.”    Jeffery and Elizabeth E. - Fishers

You can expect the below treatment from Mr. Plumber also!

“On New Year's Day I woke up to a cold house. I called Williams Comfort Air and got their emergency service... I promptly got a call back and a repairman came out. I had been contemplating buying an energy star furnace and I asked the repairman to give me details. He connected me with the owner of the company who gave me a rough quote. I decided to have a new furnace installed. The owner sent out an extremely professional representative. They couldn't install the furnace since it was a holiday, so they brought in three space heaters and set them up for me. My old furnace was intermittently working so it was 60 degrees which allowed me to stay in my house. Besides being extremely professional the representative was very considerate. My Christmas tree was in a box in the living room since I had just taken it down. He offered to put it in the garage for me and to have the repairman put it in the attic when they were installing the furnace. This was above and beyond any customer service experience I had had. A crew came the next day which was a Saturday to install my furnace. They did an excellent job. When they cleaned up after the job my garage looked better than when they started. I have already recommended them to a close friend of mine. It's important to me as a single woman to be treated with respect and to feel safe when workers come to my house. I would heartily recommend Williams Comfort Air to everybody.”      Susan W. - Carmel